The blog for the Ticket Scam Resource Center
|Pushing back on Adele's policy of checking names (Fri, 14 Oct 2016 02:07:00 +0000)
The Sunday Times (of London, United Kingdom) reported in January, 2016 Ticketmaster's concerns over the resale of tickets to an Adele concert. The tickets were being resold via Ticketmaster's own secondary-market sites, Seatwave and Get Me In. The tickets were legitimate, but Adele required the original buyers' names to be printed on the tickets, with identify verification at the door.
Ticketmaster claimed Adele's requirement was unfair and largely unenforceable, and promised a refund or other compensation if a ticketholder was refused entry. Ticketmaster supports an open market for tickets, especially when they can make extra money. Adele allows resale at face value on her own web site. I guess she feels like she's protecting consumers, but the secondary market exists because so many primary buyers get access with the intent to resell. Many resellers are professional buyers, using software (not easily available to the general public) to pound through site defenses such as CAPTCHA.
In these days of concerns over privacy, Adele's policy seems like an invasion. It's bad enough there are security cameras practically everywhere in the UK, which serve the public safety but record legal activities as well and the recordings can be abused. Adele adds insult to injury by printing a name on yet another document that simply doesn't need it.
|How common is auction-based (dynamic) ticketing? (Sun, 09 Oct 2016 03:43:00 +0000)
A simple web search for Ticketmaster auctions results in numerous articles stretching back close to a decade bemoaning the impending disaster. The actual price for some or all seats is determined by what the market will bear through a web-regulated process (sometimes referred to as dynamic pricing). What I’m seeing, in practice, via Ticketmaster and other dealers, are a small number of fans paying top-dollar for special tickets to a small number of premium events. The fan forums erupt with charges of artist collusion and someone eventually mentions Hitler due to Godwin’s Law.
What’s really happening? No matter what is charged for a front row seat to see the greatest show of all time, the seats are full at concert time. Someone, somehow gets those seats, and the artists live to perform another day. Either someone pays the money or someone has an inside source for the seats. It has always been that way, auction or not. The beautiful people get the goodies and the little people are ignored. The marginalization of the little people (like me) is not TM’s fault. They’re just trying to make a buck, and some TM employee gets health insurance because you pay the exorbitant fee.
As with any ticket sale, use reputable, primary sources, decide what you’re willing to pay, and pay it.
|Historical posts and comments (Sun, 09 Oct 2016 03:41:00 +0000)
Craigslist scam burns 1000 U2 fans (Wed, 02 Dec 2009 12:00:00 GMT)
As many as 1000 U2 fans bought counterfeit tickets and were denied entry to a concert in Pasadena on October 25, 2009. See more info at KTLA and at WestCoastSound.
Add a comment...
Comment from Gary webma on Sat, 12 Mar 2011 02:44:10 GMT:
Maybe craigslist can help.
Comment from amedlock20 on Sun, 27 Feb 2011 15:12:01 GMT:
Isnt there anything you can do about paying for tickets and never recieving them off of craigslist? I bought some kid rock tickets and never got them...needless to say was very mad.
|Historical posts and comments (Sun, 09 Oct 2016 03:39:00 +0000)
Comment from Andy on Wed, 12 Feb 2014 13:05:42 GMT:
Beware - www.Ticket.org Ordered rugby tickets, paid for them (over euros 2000), had the order confirmed and receipt of payment from them, 1 week before the event they cancel the order and refuse to refund my money. They tell me to take it up with my credit card provider. My advice, never, ever order anything from this company or any of it's affiliated companies if you really want to receive the tickets you ordered.
Comment from Drew on Sun, 19 May 2013 19:45:45 GMT:
Jerry M. Queen from Florida scammed me out of Eric Clapton tickets. NEVER BUY ANYTHING FROM THIS PERSON, WARNING! karma will get this scumbag
Comment from Roxanne on Sat, 19 Nov 2011 18:31:11 GMT:
http://www.ticketcenteronline.com/Contact.aspx is the worst ticketing site ever. Poor customer service and is a scam. Making too much profit off the arts. Someone is getting richer at ticket goers expense.
Comment from kayrey00 on Wed, 17 Aug 2011 15:27:05 GMT:
Tia! estoy buscando info de viagogo porque un colega me lo ha recomdado para comprar las entradas de Red Hot y quiero ver qu� opina la gente y est�s por todos lados diciendo exactamente lo mismo..... la verdad que canta un poco, no? Parece que trabajes para la competencia y quieras joder a viagogo. Qu� cansina!!!!
Comment from carolina on Tue, 12 Apr 2011 08:59:47 GMT:
Viagogo es una estafa!!!!!! he pagado por unas entradas a Eric Clapton en el Royal albert Hall 174 pounds cada entrada y ahora me llegaron por ups y dice que la entrada cuesta 75 pounds, me han cobrado un sobreprecio de 100 euros!!!! cuando en realidad en mi factura dice que el sobre precio era de 70 por las dos entradas. Total. Pagu� 427 euros por un par de entrads que en realidad cosaban 160 euros!!!!! Son unos estafadores!!! Llam� al Royal Albert Hall y me dijeron que el precio e la entrada era efectivamente de 75 pounds y que deb�a quejarme de semejante sobre precio al revendedor: VIAGOGO ES UNA ESTAFA!!!! NO COMPREN DENTRADAS AQU� JAM�S!!!!!!!
Comment from Site admin on Wed, 19 May 2010 02:21:49 GMT:
Tina, that's a tough situation. Many brokers have multiple web sites, or sell tickets from the same supply, so it's not surprising that you bought from one company, but another answers the phone. Nothing wrong with that. As for your complaint, you could dispute the charge, but it might go to collection. You can go to small claims court, but that might be hard if you and the company are in different cities. You can file a complaint with the broker's state attorney general, it might not get your money back, but if there are other complaints, it will put pressure on them.
Comment from Tina on Thu, 13 May 2010 16:56:51 GMT:
I purchased tickets from misstickets.com with a specific seat I wanted. I was charged several fees, and delivery charges. Anyway, so I spent around $90 each. I went to Ticketmaster.com and looked at the same seats and they were half the price! So I called misstickets and an agent from VIPBROADWAY answered. I asked to cancel. They told me all sales are final. So ok, my fault, then the agent told me he upgraded my seat and I specifically stated in my order not to do that! He told me all sorts of reasons, why i couldnt cancel when their policy states that if i didn't give permission to cancel, then my card won't be charged. Shady business practice! So I told them I'll dispute the charge with my credit card company, and he threatened me with all these lawsuits, when I'm clearly right.
Comment from Site admin on Mon, 24 Aug 2009 02:24:51 GMT:
vonnie, it depends on where the email came from. If it from Ticketmaster, it should be OK.
Comment from vonniebear on Thu, 20 Aug 2009 09:09:04 GMT:
I have today purchased tickes for AC/DC that where emailed to me, they have a bar code on them for entry but how do I know if these tickets have been emailed to heeps of people and only the people that turn up first will get in.
Comment from Christine on Mon, 23 Feb 2009 23:14:18 GMT:
World Ticket Shop - do not use them. I paid for Cold Play tickets in Nov 2008, have been trying to get the tickets since Jan 2009. The concert is now less than a week away and they won't send me my tickets. They say the tickets haven't been released yet, this is not true, tickets have been available since Dec 2008. Extremely difficult company to deal with, contradict themselves constantly, rude and unhelpful. They have a great website, look very professional, say they guarantee delivery, etc., etc., don't be fooled.
Comment from Gary on Sat, 14 Feb 2009 16:10:36 GMT:
Ticketmaster has been getting lots of bad press lately, this is a shocking story. They should not have charged the top zone price for bad seats.
Comment from hjfleming on Fri, 13 Feb 2009 12:55:41 GMT:
I went to ticket master to purchase tickets and tickets now window popped up. They showed 6 tickets available for balconey (left of stage)at 150.00 a pc. When I received the tickets they were for the mezz section (2nd floor, half way up the section) They were terrible seats. I called to find out why I didn't get the tickets I ordered and found out that the small print explained all. They apparantly don't guarantee the tickets you order but better or equivalent to. In this case not so. I went to see how much the tickets I got were worth. They were only 45.00 through ticket master or the venue. I argued the better or equivalent, but they wouldn't give my money back. They held firm, in the 5 seconds my order was processed the tickets I ordered were bought by someone else, all 6.! I doubt they ever had the tickets and charged me 3 times the price. I totally got screwed and I wish someone would make them pay for ripping off people.
Comment from karensenio on Wed, 19 Nov 2008 15:33:54 GMT:
Is anyone still waiting for Mighty Boosh tickets for Newcastle Arena via Seatem Group? Still not recieved mine, any comments welcome.
Comment from vickisav on Sun, 28 Sep 2008 08:17:56 GMT:
We ordered tickets to MotoGp Philip Island, Australia, in July 08 and the 387Eu was taken from our account in July. We had not received the tickets by Early Sept so emailed them and they said the tickets are sent 2-3weeks prior to event. When they did not come we emailed(x7) and phoned (x20) with no response. the race is for Oct 3,4,5 and we have no tickets with flights and accommodation booked! The site is www.motogptickets.com Has anyone else had a problem with this site - and suggest you never use this site and avoide being ripped off.
Comment from demi on Wed, 03 Sep 2008 18:21:52 GMT:
Please do not use londonticketshop...my friend bought two tickets for the mighty boosh next friday, we were told that the tickets would come a week before the show...no tickets have arrived and now we are �110 down. we are really dissapointed as we have been waiting a year for them.
Comment from dani-ander on Thu, 07 Aug 2008 18:24:20 GMT:
Can anyone tell me if they have a telephone number for Xclusive tickets.com? I'm beginning to think I've been done!
Comment from Scott in F on Wed, 16 Jul 2008 20:23:07 GMT:
I purchased Opening Ceremony tickets from Beijingticketing.com (XCLUSIVE LEISURE and HOSPITALITY), seemed pretty official, but it was ousted by the British media as a scam. I lost $1780US. http://www.guardian.co.uk/world/2008/mar/09/olympicgames2008.internet
Comment from venkki on Tue, 18 Dec 2007 11:52:29 GMT:
Never trust a travel agent by name Bhatti. He calls himself as Hamid Bhatti. He will ask you to wire money to chase account in texas. He is a fraud. He will never give his number or ask you leave a voice mail on a number. You cannot reach him by any phone. he will get you an itenary and a ticket. after you pay money the ticket will get cancelled. I suspect the airlines is also part of the deal. venkki
Comment from wendy19688 on Sun, 09 Dec 2007 21:59:19 GMT:
i paid �227 for 4 ub40 tickets priced at �55each......i must have been a lucky one recieved them 9am on the day of event...�35 tickets...seating was crap...please dont use this company....i recomend ticketmaster or seetickets....i was fuming....they dont answer e,mails or calls.!
Comment from E Butt on Sat, 08 Dec 2007 13:54:48 GMT:
London Ticket Shop and Ebay!!! Been scammed by them both for Take That Tickets. How do we stop this? It is pure madness that these con artists are able to operate!!!!!